Terms and Condition

Last Updated: October 28, 2026 Welcome to Aura Luxury Perfumes. These Terms & Conditions govern your access to and use of our website, https://auraluxuryblends.com, and the purchase of products available through our online store. By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
1. About Aura Luxury Perfumes
Aura Luxury Perfumes is an online fragrance store offering perfumes, attars, and fragrance blends for different preferences and occasions. We aim to provide a convenient shopping experience with clear product information, secure payment options, and customer support.
2. Use of Our Website
By using our website, you agree to:
  • Provide accurate and complete information when placing an order.
  • Use the website only for lawful purposes.
  • Not engage in fraudulent activities or unauthorized transactions.
  • Not attempt to damage, disrupt, or gain unauthorized access to our website or systems.
  • Keep your order and contact information accurate and up to date.
We reserve the right to restrict access to our website where misuse or fraudulent activity is reasonably suspected, subject to applicable law.
3. Products and Descriptions
We make reasonable efforts to display accurate product descriptions, images, fragrance details, sizes, and prices.
  • Product images may vary slightly from actual products due to lighting, photography, or display settings.
  • Fragrance perception and longevity may vary depending on individual skin chemistry, application, environment, and usage.
  • Product availability may change without prior notice.
  • Customers are encouraged to review product descriptions, available sizes, and prices before placing an order.
Personal fragrance preferences or variations in scent longevity do not automatically indicate that a product is defective.
4. Pricing and Payments
  • Product prices are displayed on the relevant product pages and are generally listed in Indian Rupees (INR).
  • Applicable taxes, shipping charges, and other mandatory charges will be displayed before checkout is completed.
  • Payments may be processed through Razorpay or other payment methods made available on our website.
  • Orders are subject to successful payment confirmation and order acceptance.
  • Customers must ensure that their payment and billing information is accurate.
Aura Luxury Perfumes does not intentionally store complete card details, UPI PINs, or banking passwords on its own servers. Payment processing is handled by the relevant payment service provider. If a genuine pricing error or technical issue occurs, we will contact the customer and explain the available options. Any applicable refund will be handled according to our Refund, Return & Cancellation Policy and applicable law.
5. Order Confirmation and Acceptance
After placing an order, customers may receive an order confirmation through email or other available communication channels. An order confirmation acknowledges receipt of the order but does not necessarily mean that the order has been finally accepted if payment verification, product availability, or other necessary checks remain pending. If we are unable to fulfil an order, we will inform the customer and initiate any applicable refund.
6. Shipping and Delivery
  • Orders will be processed and shipped using the delivery options available on our website.
  • Estimated delivery timelines and applicable shipping charges will be communicated during checkout or through our Shipping Policy.
  • Delivery times may vary due to courier delays, weather conditions, operational issues, or other circumstances beyond our reasonable control.
  • Customers are responsible for providing a complete and accurate shipping address and contact number.
  • Customers should contact our support team if an order is delayed, missing, or delivered incorrectly.
We will make reasonable efforts to assist customers with delivery-related issues.
7. Returns, Refunds, Exchanges, and Cancellations
All return, replacement, refund, exchange, and cancellation requests are governed by our Refund, Return & Cancellation Policy published on our website. Customers are encouraged to review that policy before placing an order. Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights available under applicable laws.
8. Customer Responsibilities
Customers are responsible for:
  • Providing correct personal, billing, and shipping information.
  • Reviewing product details, selected sizes, quantities, and order totals before payment.
  • Using products according to the instructions and precautions supplied with them.
  • Keeping their order confirmation and transaction details for reference.
  • Contacting customer support promptly if an issue arises with an order.
9. Intellectual Property
Unless otherwise stated, the content published on our website, including branding, logos, text, product descriptions, graphics, and photographs, may be protected by intellectual property laws. You may not reproduce, distribute, modify, republish, or commercially use website content without prior authorization from the relevant rights holder. Third-party trademarks, product names, and brand names remain the property of their respective owners.
10. Third-Party Services and Links
Our website may use third-party services, including payment gateways, courier partners, website hosting providers, analytics tools, and social media platforms.
  • Payments may be subject to the terms and privacy policies of the relevant payment provider.
  • Delivery services may be subject to the terms of the applicable courier partner.
  • External links may direct customers to websites operated by third parties.
We are not responsible for independent third-party websites or services beyond our reasonable control, subject to applicable law.
11. Website Availability and Limitation of Liability
We make reasonable efforts to keep our website accessible and functioning properly. However, temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our control. To the extent permitted by applicable law, Aura Luxury Perfumes will not be liable for indirect losses arising from temporary website interruptions or third-party service failures. Nothing in this section excludes liability that cannot legally be excluded or limits customers’ statutory rights.
12. Privacy and Personal Information
We respect the privacy of our customers and handle personal information in accordance with our Privacy Policy. Customer information may be used to process orders, arrange delivery, provide customer support, communicate order updates, and fulfil applicable legal obligations. Please review our Privacy Policy to understand how your information is collected, used, and protected.
13. Changes to These Terms & Conditions
Aura Luxury Perfumes may update these Terms & Conditions from time to time to reflect changes in our products, services, website operations, or applicable legal requirements. Any updates will be published on this page with a revised Last Updated date. We encourage customers to review this page periodically.
14. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of our website or purchases made through it will be handled by the competent courts or authorities in accordance with applicable Indian law.
15. Contact Us
If you have any questions regarding these Terms & Conditions, our products, payments, or orders, please contact us.
  • Aura Luxury Perfumes
  • Location: Paramakudi, Tamil Nadu, India
  • Email: Auraperfumes012@gmail.com
  • Phone: +91 93448 62681
  • Website: https://auraluxuryblends.com
We will make reasonable efforts to respond to customer enquiries and provide appropriate assistance as soon as possible.

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